Skip to main content

User menu

  • Sign in
  • Register as a trader
Home - European Commission
English EN
You are here:
  1. European Commission
  2. ...
  3. Consumers
  4. Resolve your consumer complaint

Online Dispute Resolution

Warning
Warning
This URL is not valid

  • Online Dispute Resolution

  • Your Europe
  • Reports and statistics
  • Legislation
  • Contact advisor
  • Data protection

European Commission

  • Commission and its priorities
  • Policies, information and services

Follow the European Commission

  • Facebook
  • Twitter
  • Other social media

European Union

  • EU institutions
  • European Union
  • About the Commission's new web presence
  • Resources for partners
  • Cookies
  • Legal notice
  • Contact

  Please wait

Legislation

This site was created in response to specific EU legislation.

  • Regulation on online dispute resolution for consumers
  • Directive on alternative dispute resolution for consumers